Terms and Conditions - Gardener Bethnal Green
Welcome to Gardener Bethnal Green. Please carefully read these Terms and Conditions before engaging our services. By hiring us, you agree to comply with and be bound by the following terms.
1. Services Provided
- Garden Maintenance: Regular upkeep including mowing, pruning, and weeding.
- Landscape Design: Customized garden layouts tailored to your preferences.
- Planting Services: Selection and installation of plants suited to your garden.
- Seasonal Clean-ups: Preparing your garden for different seasons.
2. Booking and Scheduling
Appointments can be made via phone or email. We strive to accommodate your preferred schedule, but availability may vary during peak seasons.
2.1. Confirmation
All bookings will be confirmed within 24 hours. If we are unable to confirm, we will notify you promptly.
2.2. Rescheduling
You may reschedule your appointment up to 48 hours in advance without incurring any fees.
3. Payment Terms
Payment is due upon completion of services. We accept cash, credit cards, and bank transfers.
3.1. Invoicing
Invoices will be provided detailing the services rendered and the total amount due.
3.2. Late Payments
Payments not received within 14 days of the invoice date may incur a late fee of 5% per month.
4. Cancellation Policy
If you need to cancel a service, please notify us at least 48 hours in advance to avoid cancellation fees.
4.1. Cancellation Fees
Last-minute cancellations may be subject to a fee equivalent to 20% of the scheduled service cost.
5. Liability
While we take every precaution to ensure the safety and health of your garden, Gardener Bethnal Green is not liable for any unforeseen damages caused by weather conditions or other external factors.
5.1. Insurance
We carry liability insurance to cover accidental damages during service.
6. Client Responsibilities
Clients are responsible for ensuring that the garden area is accessible and safe for our team to perform the necessary work.
6.1. Access
Provide access to water sources and any specific instructions regarding sensitive plants or structures.
6.2. Safety
Inform us of any known hazards or areas that require special attention.
7. Intellectual Property
All designs, plans, and materials created by Gardener Bethnal Green are the intellectual property of the company and may not be reproduced without prior consent.
8. Privacy Policy
We are committed to protecting your privacy. Personal information collected during service will be used solely for business purposes and will not be shared with third parties.
8.1. Data Protection
Your data is stored securely and can be accessed or deleted upon request.
9. Dispute Resolution
Any disputes arising from these terms will be resolved through mediation before seeking legal action.
9.1. Governing Law
These terms are governed by the laws of the United Kingdom.
10. Amendments
Gardener Bethnal Green reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes.
10.1. Notification
Updates will be communicated via email or through our official communication channels.
11. Termination
Either party may terminate the agreement with a written notice. Outstanding payments for services rendered up to the termination date must be settled.
11.1. Immediate Termination
In cases of breach of terms, immediate termination may occur without prior notice.
12. Force Majeure
Gardener Bethnal Green is not responsible for delays or failures in service due to causes beyond our control, including natural disasters, strikes, or other unforeseen events.
13. Independent Contractor
We operate as independent contractors and are not liable for employees' actions beyond their scope of work.
13.1. Subcontracting
We may engage subcontractors to fulfill specific service requirements, ensuring they adhere to our terms.
14. Entire Agreement
These Terms and Conditions constitute the entire agreement between Gardener Bethnal Green and the client, superseding any prior agreements or understandings.
14.1. Severability
If any provision is found to be invalid, the remaining terms will continue in full effect.
15. Acceptance
By hiring Gardener Bethnal Green, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
Last updated: April 2024